Charleston Leader

The Hershel "Woody" Williams VA Medical Center, subsidiary 581GB in Charleston, West Virginia, scheduled 7,024 pending appointments during the period ending March 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 6,899 had a wait time of 30 days or less (98.2%) and 125 appointments (1.8%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

However, the Government Accountability Office released a report in July 2019 cautinging the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
581	Huntington	36,236	33,898	2,338
581GB	Charleston	7,024	6,899	125
581GA	Prestonsburg	2,782	2,695	87
581GG	Gallipolis	937	922	15
581GH	Lenore	518	511	7
581QA	Huntington Ninth Street	2	2	0

Source: U.S. Veteran's Administration